Brief Introduction

At the start, in business and other organization, internal reporting was made manually and only periodically as a by-product of the accounting system and with some additional statistics and gave unlimited, and delayed information on management performances.  In their infancy, business computers were used for the practical business of computing the payroll and keeping track of account payable and account receivable. 

As applications were developed that provided managers with information  about sales, inventories and other data that would help in managing the enterprises, the term “Management Information System (MIS) arose to describe these kind of application.  Today, the term is used broadly in a number contexts and includes (but not limited to) decision support system, resources and peoples management and data based retrieval applicable.

Management Information System (MIS) is a subject of the overall internal control of a business covering the application of people, documents and technologies. It is an information, collection and analysis system, usually computerized, that facilities access to program and participant information. It is usually design and used for administrative purpose.

According to Philip K, etal (2006) management information system consist of people, equipment and procedures to gather, sort, analyze, evaluate and distribute needed, timely and accurate information to management decision maters.

Table of Content

CHAPTER ONE

1.0     Introduction

• Background of the study
• Statement of the problem
• Purpose of the study
• Research question
• Scope of the study
• Limitation of the study
• Significance of the study
• Definition of term

Reference

CHAPTER TWO

2.0     Literature Review

• Brief history of banking in Nigeria
• Banking operation in Nigeria
• Origin of money
• Development of banking
• Account maintained by United Bank for Africa Plctrust bank
• Using management information system to improve customer service

Reference

CHAPTER THREE

3.0     Research design and methodology

• Area of the study
• Population of the study
• Sample and sampling techniques
• Instrument of data collection
• Methods of data collection
• Method of data analysis

Reference

CHAPTER FOUR        

4.0     Data presentation and analysis of data

4.1     Summary of findings

Reference

CHAPTER FIVE

5.0     Discussion of result

• Discussions of result/findings
• Conclusions
• Recommendation
• Implication of the research findings
• Suggestion for further research

Bibliography

Appendix 1